Hokkoku Bank Integrates Core Lending Functions into Proprietary 'IBPlatform' to Automate Operations
Hokkoku Bank has announced the full-scale launch of integrated loan approval and execution capabilities within its proprietary "IBPlatform," marking a significant step in the regional lender’s digital transformation strategy.
Moving beyond the platform's initial scope as a Customer Relationship Management (CRM) tool, the new update integrates directly with the bank's core banking system. This expansion allows for the seamless consolidation of sales, administrative, and accounting processes that were previously siloed.
A key feature of the upgrade is the automation of overdraft facility execution. Once a loan approval (ringi) is finalized within the system, execution is processed automatically in the core banking ledger, eliminating the need for manual slip operations. The bank projects this will significantly mitigate data entry risks and accelerate transaction processing speeds.
"This enhancement unifies the workflow from client needs analysis to proposal, approval, and execution," the bank stated, emphasizing the move toward real-time information sharing across sales and headquarters.
The bank is also leveraging the platform to drive data-led revenue growth. By aggregating data from various customer touchpoints, the system utilizes Generative AI and machine learning to issue automated financial alerts—such as fund tracing and account fluctuation warnings—to prompt timely sales proposals.
Looking ahead, the CCI Group (formerly Hokkoku Financial Holdings) intends to commercialize this technology. The system is currently being offered as a SaaS solution to other financial institutions through its subsidiary, CC Innovation, alongside consulting services for system migration.
Norbert Gehrke
