ITFOR Accelerates Receivables Management via PAYSLE Integration, Digitizing Convenience Store Payments to Shorten Collection Cycles
ITFOR (TSE Prime: 4743), a leading provider of financial IT solutions, has integrated DSK Payment’s electronic barcode solution "PAYSLE" into its automated payment guidance service, "Pay Collect." This strategic move aims to digitize the entire dunning and collection process, significantly reducing the lead time for receivables recovery while addressing labor shortages in call centers.
Bridging the Digital Gap in Collections
The integration allows ITFOR to bridge the traditional time lag associated with physical mailing. By linking "Pay Collect"—a SaaS platform that automates payment reminders and promises—with "PAYSLE," companies can now send electronic barcodes directly to a debtor's smartphone via SMS or email. This eliminates the need for physical payment slips, allowing end-users to settle payments immediately at convenience stores.
Background: Operational Efficiency Amid Labor Shortages
The initiative comes at a time when Japanese enterprises face a critical shortage of operators for credit control and administrative tasks. "Pay Collect" leverages ITFOR’s expertise—derived from managing approximately 180 debt management systems nationwide—to automate routine reminder calls and payment guidance. The addition of PAYSLE is expected to further streamline operations, reducing the reliance on manual intervention while enhancing customer convenience.
Process Overview
The "Pay Collect" system manages the lifecycle of the collection process, from importing target data (via CSV or API) to sending notifications (SMS/Email) and recording results. With the new integration:
- Notification: The system automatically notifies the customer of the payment due.
- Digital Billing: A "PAYSLE" electronic barcode is generated on the customer's smartphone.
- Settlement: The customer scans the barcode at a convenience store register to pay cash, bypassing the need for printed forms or kiosk terminals.
Projected Market Impact
The integration offers distinct advantages for both corporate clients and consumers:
- For Enterprises (Creditors): The digitization of the process from reminder to settlement enables immediate action, effectively shortening the Days Sales Outstanding (DSO). Furthermore, the elimination of physical payment slips reduces printing and postage costs.
- For Consumers: The solution offers friction-free payments. Users can pay at convenience stores during their commute or while running errands without the risk of losing physical bills or forgetting them at home.
About ITFOR
Headquartered in Chiyoda-ku, Tokyo, and led by President Koji Sakata, ITFOR provides a wide range of IT services catering to financial institutions, local governments, and the retail/EC sectors. Listed on the Tokyo Stock Exchange Prime Market, the company focuses on regional revitalization and digital infrastructure solutions, including cashless payment systems and contact center technologies.
