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# Lifenet: Fiscal 2023 Presentation Highlights
- URL: https://www.fintechobserver.com/lifenet-fiscal-2023-presentation-highlights/
- Published: 2024-05-20T06:32:28.000Z
- Updated: 2024-05-20T06:32:28.000Z
- Description: Fiscal 2023 Key Highlights
- Author: Norbert Gehrke
- Tags: #Migrated-1734246964256, #Import 2024-12-15 07:16

#### **Fiscal 2023 Key Highlights**

Lifenet Insurance Company delivered a strong financial performance in fiscal 2023, marked by significant growth in key indicators:

- **Annualized premium of policies-in-force:** Increased by 20% year-on-year (YoY) to ¥28,750mn, driven by the addition of Group Credit Life Insurance (GCL).
- **Insurance service results:** Rose by 24% YoY to ¥8,222mn.
- **European Embedded Value (EEV):** Experienced a substantial 117.9% YoY increase to ¥146,991mn.

**Notable Achievements:**

- **Implementation of new initiatives for sustainable growth:** Lifenet introduced GCL, a group credit life insurance product, and forged an alliance with the SMBC Group.
- **Launch of Dementia Insurance:** Lifenet co-developed a dementia insurance product with Eisai in April 2024, addressing the growing concerns around dementia in Japan.
- **Awarded #1 Direct Life Insurer for 4th Consecutive Year:** Lifenet received top ranking in J.D. Power’s Japan Life Insurance Contract Customer Satisfaction Study for Direct Segment.

#### **New Management Policy and Mid-term Plan**

Lifenet outlined a new management policy and a mid-term business plan (FY2024–2028) focused on achieving sustainable growth and enhancing shareholder value.

**Mission:** Help customers embrace life more fully by offering comprehensible, cost-competitive, and convenient products and services.

**Vision:** Be the leading online life insurer creating the future of life insurance.

**Values:** Lifenet’s values are based on its “LIFENET Manifesto,” emphasizing:

- Manifesto driven
- Ownership
- Teamwork
- Growth mindset
- Be ambitious

**Mid-term Plan (FY2024–2028):**

**Priority Areas:** Embedded (enhancing existing product offerings), Tech & Services (leveraging technology for improved customer experience), Rebranding (refreshing brand image).

**Financial Targets:**

- Achieve Comprehensive Equity (CE) of ¥200–240bn by FY2028.
- Aim for a stock price of ¥3,000+.
- Achieve an annual growth rate of CE per share of approximately 10%.

**Non-Financial Targets (Human Capital):**

- Promote organizational transition to focus on priority areas.
- Create a virtuous cycle of employee growth and business growth.
- Maintain and strengthen an organizational culture based on the LIFENET Manifesto.
- Achieve continuous improvement in overall engagement score.
- Increase the ratio of decision-makers to 30% women and 15% under 30s.

#### **Future Initiatives to Improve Market Evaluation**

Lifenet recognizes the need to improve market evaluation despite its strong corporate value growth. The company intends to take the following initiatives:

- **Adopt Comprehensive Equity (CE) as the new management indicator:** CE will replace EEV, aligning Lifenet with global peers using IFRS17.
- **Commit to targets and time frames:** This will ensure alignment between shareholders and investors.
- **Transit to the TSE Prime Market:** Aiming for a listing around 2025 to expand the investor base and improve market liquidity.
- **Strengthen governance systems:** This includes a shift to a Board of Directors with a majority of Independent Outside Directors, enhancing the separation of supervisory and executive functions.

#### **Business Environment and Priority Areas**

Lifenet’s business environment is characterized by positive trends:

- **Growth of online financial services:** Accelerated by COVID-19.
- **Increasing online insurance players:** This fosters competition and innovation.
- **Younger generation’s embrace of technology:** This creates opportunities for online insurance adoption.
- **Expansion of the online life insurance market:** Driven by the digitalization of the financial ecosystem.

Lifenet has identified three priority areas for further growth:

- **Tech & Services:** Focusing on qualitative changes in the internet direct business.
- **Embedded:** Enhancing existing products and embedding them into partner ecosystems.
- **Rebranding:** Refreshing Lifenet’s brand image to appeal to younger generations.

#### **Growth Strategies:**

**Individual Life Insurance:**

- Direct business: Focus on marketing to younger generations through rebranding, nurture marketing, and product & service enhancements.
- Partner business: Deepening ties with existing partners and developing alliances with companies with broad customer bases.

**Group Credit Life Insurance (GCL):**

- Deepening alliances with existing partners, such as au Jibun Bank.
- Expanding partnerships with new banks by capitalizing on the shift to digitalization in the mortgage loan business.

#### **Human Resources Strategy:**

**Diversity & Growth Opportunities:**

- Emphasizing cross-organizational systems, development through challenges, and strengthening the culture based on the LIFENET Manifesto.

#### **Key Financial Metrics Analysis:**

- **Insurance Service Results:** Increased significantly due to growth in the individual life business, despite higher-than-expected GCL payments.
- **EEV:** Increased due to the growth of the value of new business (VoNB), including GCL, improvement in operating expense ratio, revision of mortality assumptions, and capital raising.
- **Comprehensive Equity (CE):** Introduced as a new management indicator, reflecting the company’s value more comprehensively than EEV.
- **Solvency Margin Ratio:** Demonstrates a strong financial position, exceeding the statutory requirement.

#### **Conclusion**

Lifenet Insurance Company is well-positioned for continued growth and success, driven by its commitment to innovation, customer focus, and a strong financial foundation. The company’s strategic initiatives, including the implementation of a new management policy and mid-term business plan, are designed to achieve sustainable growth, enhance shareholder value, and create a positive impact on society.

By focusing on strategic priorities, embracing technological advancements, and fostering a culture of growth and innovation, Lifenet is confident in its ability to continue to deliver value to its customers and stakeholders.

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