UNIQLO Pay to be Discontinued
Uniqlo announced that it would be shutting down "UNIQLO Pay," the QR code payment feature on its official smartphone app, the "UNIQLO app," in January 2026. "With the diversification of payment methods, the use of QR code payments and credit cards has increased. We have decided to shut down the service in light of these changes in the environment and the recent usage of UNIQLO Pay," the company said.
From September 30 to October 14, 2025, the functions for registering new members and registering and changing payment methods will be gradually discontinued. From January 15 to 29, 2026, the payment function will be gradually discontinued.
UNIQLO Pay began service in 2021 and can be used at UNIQLO stores nationwide and on the e-commerce site. There are no plans to develop a payment service to replace UNIQLO Pay.
Originally launched to allow linking of the Uniqlo customer card with UNIQLO Pay, and therefore checkout with a single card, the benefits of credit card rewards could not be overcome. The "economic sphere" of Docomo, Rakuten, KDDI and others is just too strong for the Japanese "poi katsu" (points collectors), who are quite skilled at maximizing point rewards.
Norbert Gehrke
